开头：开门见山，说明消息来源

　　正文：回忆过去，表明感受，展望未来，提出建议。

　　结尾：表达祝愿

　　常用句型：

　　What exciting/thrilling news!

　　It’s good/sensational news.

　　I was delighted/thrilled to hear/to receive the news that….

　　It’s the most joyful news I have heard for a long time.

　　I congratulate you on/upon your success.

　　Congratulations and all good/best wishes.

　　Please accept my heartiest congratulations on…

　　Permit me to congratulate you…

　　We want you to know how happy we were when…

　　It gave me a great deal of pleasure to learn…

　　Wish you all the happiness in the world.

　　I hope you will have nothing but joy and happiness in your life/career.

　　All the luck in the world to you!

　　Best of luck to you!

　　范文：

　　Ex. 1

　　Last Saturday, you ate at a restaurant and found a fly in one of the dishes you ordered. Write a letter of complaint to the manager of the restaurant and offer your suggestions on this problem

　　Dear manager,

　　I was a guest/customer at your restaurant last Saturday. I wish to refer you to the incident that happened that day, calling for your immediate attention to the matter.

　　It shocked me when I found a fly in a dish in the middle of our meal. I could hardly bear it. I felt sick. If it happens again, I am convinced that no one will come to eat here any more. It is advisable for you to tidy up/ clean up your kitchen as soon as possible.

　　Please give me your immediate attention to this matter.

　　Sincerely yours,

　　***

　　Ex2. For some reason, you need to borrow a book from a classmate. Write a letter to him or her to

　　describe the book you want to borrow,

　　specify by when the book will be returned, and

　　express your gratitude.

　　Dear Jones,

　　I am writing to ask for your help in lending me a book.

　　Recently I’ve been busy preparing my graduate thesis, and therefore have been reading and researching numerous books and references. One of the books that my advisor believes to be particularly relevant to my thesis is called The Legal System in Society. Unfortunately I have been unable to find it at the library or in any bookstores. Do you happen to have this book? If so, may I borrow it? I promise to take good care of it and will return it to you within three days.

　　Thank you very much. I hope to hear from you soon.

　　Sincerely yours,

　　Li Ming